tell us how we're doing

at the local
big box hardware store
you wander the store
seeking help. but
the clerks in their
orange smocks are
avoiding you
as if you were a leper,
nearly running
when your mouth
opens to ask a question.
finally you corner one
in the light bulb section
and ask him
where you might find
a flat head screw
driver. what is that?
he says. and you make
a motion with your hand
as if you are turning
a screw. hmm, he
says, I'm not
sure, but I can call
the front and see
if we can get a map
of the store to locate
one. how many do you
need, he says, talking
into his phone.
just one you say. one
will be fine.
you are in luck, he
smiles. we have a box
of them coming in
next week. we can call
you at home if you'd
like, or e mail you
when they arrive.
before you leave, if
you don't mind, can
you fill out a survey
to tell us how we're
doing?