complaint window

the complaint
department
has a long line.
so long,
that there is
another window
just to complain
about that.
few seem content
and happy
with their
lot in life.
the trains are
never on time.
the bad boss,
the soured marriage,
the bills,
the service,
the food is cold.
there are few
moments
of serenity.
even in their
sleep they turn
in their beds
with the choices
they've made,
the mattress being
too hard.