they ask politely
before you hang up,
before the final
thanks and goodbye is
said, they ask you
if there is anything
else they can do for you.
and it always surprises
me for a second.
i think about what else
can the bank do for me,
the credit card woman,
the phone company,
or the cable guy, or
the girl ringing up
my groceries.
yes, i found everything
okay, what do you mean?
what are they talking about?
what can they possibly
do for you once they've
done what they have been
paid to do?
you just changed the oil
in my car, i think that's it.
that's all you can do,
or that i expect you to do
for me right now.
of course later, i often
think of things that i could
have said, please
come over here, and clean
my house, rub my shoulders
and make me a drink,
walk my dog, wash
my car, buy me that
winning lottery ticket.
yes, in time i can think
of plenty of other things
that they might want to
do for me since they sound
so helpful and sincere.
oh, and on a side note,
it's okay if they stop
saying hello to me nineteen
times wile walking through
the store. this friendliness
is really having the opposite
effect on my buying habits.
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1 comment:
I love this one. Your observation makes me smile because I really think so many people have thought the same thing.
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